Dealing with difficult conversations

Service Description

This course on Dealing with Difficult Conversations is designed to equip participants with the skills and strategies necessary to handle challenging discussions effectively, both in personal and professional settings. Difficult conversations—whether addressing performance issues, delivering critical feedback, or navigating conflicts—are unavoidable but essential for fostering growth, understanding, and trust. By the end of this course, participants will feel more confident in approaching and resolving these situations with clarity, empathy, and professionalism.